An honest, highly motivated conscientious individual, who is willing, loyal and exceptionally reliable. Career history includes roles up to management level, running own family Post Office and newsagent businesses, bar manager, managing a retail outlet, working for a multi-drop courier operation and warehouse management. Excellent communication and interpersonal skills complement strong customer service skills and the ability to motivate others. Highly organised and dependable, with an exemplary work record, produces consistently high standards of work and results in pressurised environments requiring autonomy and leadership. Now keen to secure a new challenging role for a leading organisation.
Warehouse Management: Competent and experienced in managing a busy warehouse, currently overseeing the warehouse operations for the South’s largest educational supplier. Counterbalance Forklift Truck qualified.
Team work and leadership: Leads by example and creates positive working environments for staff. Competent and experienced in training individuals and ensuring health and safety is adhered to.
Organisation: Highly organised with excellent planning skills, consistently successful in meeting customers’ deadlines and demonstrating attention to detail and accuracy in completing orders.
Communication: Strong verbal and written communication skills, builds good working relationships at all levels and with suppliers.
Business skills: Having managed businesses, has acquired first-hand knowledge of business administration, finance, customer service, managing teams, stock management and H&S.
2010 – Present: Paper Plus WAREHOUSE MANAGER
Paper Plus are the only Educational Supply Specialist in the Sussex region. A family run organisation with emphasis on service, reliability and an extensive product range that includes educational equipment, storage solutions and furniture. Customers include major educational institutions across the South of the UK.
As Senior Warehouse Supervisor, key contributions to the business include:
Overseeing the day-to-day efficient operations of the busy warehouse. Ensuring the safe and accurate storage of all products within the warehouse. Leading a team and creating a positive working environment through good communication. Adhering to health and safety within the workplace, recognising potential hazards and minimising risk. Managing the collation of all customers’ orders and route planning. Organising deliveries of goods to customers’ premises, subsequently liaising with customers relating to back orders. Helping to place orders for stock and economical ordering, communicating to suppliers and ensuring sufficient stock is ordered in line with demand. Communicating to senior management and working in a flexible manner to accommodate the changing demands of the business.
SIMON NICHOLAS CRESSWELL Experienced Warehouse Manager 5 Parkside, London Road, Burgess Hill RH15 8LP email@example.com | 07896 970134
Simon Nicholas Cresswell CV Page 2 of 2
2006 – 2010: Fastway Couriers, Lewes MULTI-DROP DRIVER | OPERATIONS MANAGER
Initially started as an overnight parcel sorter, receiving promotion after only 6 months for this courier organisation. The scope of roles and contributions to the business included:
Multi-drop Driver: Sorting parcels and planning the most time and petrol efficient routes. Completing multidrop deliveries in the morning and collecting from customers in the afternoon. Full record keeping of all deliveries and collections. Operations Manager: Responding to customer queries via the telephone; liaising with other depots in the network; assisting with banking on a daily basis; operating a fork-lift and loaded the trunker as needed; key holder responsibilities.
2005 – 2006: Hardy Carpets (Retail) SHOP MANAGER
A role of responsibility working alone, dealing mainly with carpet sales received from partner company:
Helped to set up shop including decorating and adding fixtures and fittings. Liaised daily with partner shop. Keyholder.
2002 – 2004: Hospitality/Public Houses BAR MANAGEMENT
During this time, I worked for the following Public Houses: The Eight Bells Pub, Bolney (2004) The Rainbow Inn, Cooksbridge (2004) Royal Oak Pub, Poynings (2003) Hotel in Manapouri, South Island, New Zealand (2003) The Old Ship Inn, Isfield (2002-2003)
1990 – 2002: Telscombe Cliffs Post Office MANAGER
All courses have been self-funded on own initiative (some have now lapsed):
First Aid at work, full 4-day course (including Instructor) Emergency First Aid at work (Current) Basic Food Hygiene National Licensee Door Supervisor (“bouncer”) Fire Marshal (Current) A.E.D. training Forklift truck licence (Reach – Lapsed and Counterbalance – Current)
Health: Excellent; as a non-smoker and teetotaller, I’ve only had 4 days sickness in the last 10 years which was due to an emergency appendix operation but was back at work within 48 hours!
References: If selected, contact details of references can be provided at interview.