When Paul Lane, founder of ABC Worksafe, was called in to help train The Good Care Group’s live-in carers in essential first aid, he didn’t expect to be doing it in sunny Spain.
But expats have turned out to be lifeline for many elderly and disabled people in the UK, who might otherwise be denied the dignity of continuing to live independently in their own homes.
Many of them mature women, who may already have nursed a loved one to the end of life, they help The Good Care Group look after around 250 clients a month, commuting regularly between their companions in England and permanent homes on the Costas.
Since the multi-award-winning Group established a permanent recruitment office in Spain, Paul, too, has become a frequent visitor, delivering First Aid and CPR skills to new members of the team every month.
Worthing and Burgess Hill-based ABC Worksafe began working with The Good Care Group in 2010. It has since trained close on 1,500 staff in life-saving procedures.
“At the beginning in 2010 we wanted to make sure we had a robust programme for training our carers with the appropriate skills and qualifications,” said the Group’s director of operations, Dominique Kent.
“We were a start-up company and what we liked about ABC Worksafe was that Paul took the time to understand our business model and applied the training programme to meet its needs.
“Paul is very particular and the people he has on his team operate to the same level. That’s very important to us – we do not ever want to risk training integrity.”
The Good Care Group, which has a permanent team of 500 carers providing live-in support, asked ABC to develop a programme that went beyond the basic requirements of the Care Certificate by including CPR. Two clients have since had reason to be grateful.
“We’ve had two carers who have saved lives on the back of Paul’s CPR training,” said Dominique. “But by the nature of the clients we work with, our carers are continually putting into practice all the other First Aid skills and talking regularly to 999 and 111 services.”
Paul, who established ABC Worksafe to deliver common-sense, workplace-based first aid, following a career in the ambulance service, added: “It’s really gratifying when you discover that the training you’ve delivered has made the difference between life and death.
“We’ve worked with The Good Care Group from its inception and seen it grow to become one of the most respected live-in care providers in the UK. We’re pleased to have been able to make that journey with them…a journey that took me to all the way to Spain – somewhere I’d never expected to be delivering first aid.”