Latest on New Trade Rules – Mid May

Dear customer,

As the UK has left the European Union, there are new customs and tax rules you need to follow when you buy from or sell to Europe, or if you move goods or equipment in or out of the UK for business. This includes making customs declarations on all goods that you bring into or send out of the UK.

We understand how challenging it can be to adapt your business to meet these new rules. That’s why we’re continuing to offer support to help you through the steps you need to take to carry on trading with the EU. This includes a letter to all customers based in Great Britain who import or export to the EU, webinars and up-to-date information on GOV‌‌‌‌.UK.

This week, we’re explaining:

How to delay your import declarations and delay paying any customs duty or import VAT.
How to keep accurate records if you delay your import declarations
What you need to do now to be ready to make your supplementary import declarations within 175 days of when your goods arrive in Great Britain
How to get help from an expert customs intermediary – such as Royal Mail, a fast parcel operator, freight forwarder or customs broker, and things to consider when you appoint a customs intermediary
How to claim zero tariffs for goods you import into the UK from the EU and pay no customs duty, if your goods are eligible
How to apply for a grant of up to £2,000 from the SME Brexit Support Fund if you’re a small or medium-sized business owner and need help to adjust to the new customs, rules of origin and VAT rules when trading with the EU.

Support and guidance for businesses
We have a range of customer support, online guidance and tutorials available to help you adapt to new rules for trade with the EU. Here’s some of the support that’s available for you:

YouTube videos Watch our short videos on HMRC’s YouTube channel to familiarise yourself with customs processes and what you need to do before trading goods with the EU.
Live webinars  We’re delivering daily webinars including:
Customs Import Declarations: An overview
Exporting: what you need to do to keep your goods moving
Importing: what you need to know about Staged Controls Trader responsibilities when using an intermediary.

If you’d like to attend a webinar you can register here.

Check out our forums To ask and get answers to specific questions about HMRC processes for importing or exporting, please visit our customer forums.

Give us a call  Our customer service advisors are available to answer your queries on the Customs and International Trade helpline. They’ll help you with importing, exporting and customs reliefs. The helpline is open from 8‌‌‌‌am‌‌ ‌to‌‌ ‌10‌‌‌‌pm‌‌ ‌Mon‌‌day‌‌‌‌‌ ‌to‌‌‌‌‌ ‌Fri‌‌day and fr‌‌om 8‌‌‌‌am‌‌ ‌to‌‌ ‌4‌‌‌‌pm at wee‌‌ke‌‌nds.

Call to speak to an advisor on 03‌‌00‌‌‌‌‌ ‌322‌‌‌‌‌ ‌94‌‌34. We will continue to provide guidance and support to help you and your business, including information on GOV‌‌‌‌‌.UK, our popular live webinars and through these regular emails.

If you know of a business who would also find these weekly emails helpful, please forward it on, or suggest they register to get these updates directly to their inbox.

Yours sincerely Katherine Green and Sophie Dean, Directors General, Borders and Trade, HMRC
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