Date: 30 September 2019, Time: 9.30-4.30, Venue: The King's Centre, 33 - 35 Victoria Road, Burgess Hill, RH15 9LR
This course is aimed at managers who have had several years’ experience of managing staff and who have had no formalised management training.
It is a useful follow up to Sussex Chamber Introduction to Supervision programme or The Essentials of Supervision and Team Leadership.
The programme also stands alone as a useful overview to equip managers with the tools to handle people issues and interpersonal challenges. Managers will leave with a clear understanding of what they can do to get the best results from their staff.
Key Topic Areas:
Modern Management Best Practise
– What is expected of today’s manager?
– What is the effect of your management style on the performance of staff?
– Adapting your leadership style tom people and situations
Motivating and Engaging your Staff
– How you can be a more motivating Manager to work for.
– What are the options for getting more discretionary effort from staff?
Effective Delegation to develop staff and free up your time
– Why the average manager struggles with delegation?
– Developing delegation guidelines that work.
– How to give motivational & developmental feedback
Managing Difficult situations
– Resolving conflict and conflict styles
– Different assertive options to manage conflict.
Final Action planning to bring it all back to the workplace.
"“Sutton Winson have been members of the BHBPA for around 7 years. We have found it a great way to keep in touch with Burgess Hill businesses and to meet with likeminded people. It’s not just another “networking” group, as it tackles the real issues and gets things done”"
"The BHBPA is an energetic and vocal organisation that connects and empowers and informs the local business community acting as an effective conduit to local authority and other organisations. We are proud to be part of that community and the association."
"The BHBPA is the most effective and dynamic business organisation I have ever worked with in over 30 years in Local Government. It has a very active and large membership whose points of view are taken seriously by all government structures. Peter Liddell does an excellent job in providing unique and enjoyable networking opportunities where members interact and discuss points of mutual interest. It provides a forum for businesses to discuss common issues, to share experiences and to play a powerful and meaningful role in the Burgess Hill community. The BHBPA provides important and credible support for all its members and ensures that their best interests are represented where necessary. "
"If Carlsberg did networking they would do it the BHBPA way. Each event is packed with great ideas, thought provoking presentations and fun. As a small business we feel supported and part of the community. We have built friendships and business relationships and there is always plenty of advice on hand to benefit us all so don’t hesitate to join whatever the nature of your business. "