Posted on 17th May 2016
When Paul Lane, founder of ABC Worksafe, was called in to help train The Good Care Group’s live-in carers in essential first aid, he didn’t expect to be doing it in sunny Spain.
But expats have turned out to be lifeline for many elderly and disabled people in the UK, who might otherwise be denied the dignity of continuing to live independently in their own homes.
Many of them mature women, who may already have nursed a loved one to the end of life, they help The Good Care Group look after around 250 clients a month, commuting regularly between their companions in England and permanent homes on the Costas.
Since the multi-award-winning Group established a permanent recruitment office in Spain, Paul, too, has become a frequent visitor, delivering First Aid and CPR skills to new members of the team every month.
Worthing and Burgess Hill-based ABC Worksafe began working with The Good Care Group in 2010. It has since trained close on 1,500 staff in life-saving procedures.
“At the beginning in 2010 we wanted to make sure we had a robust programme for training our carers with the appropriate skills and qualifications,” said the Group’s director of operations, Dominique Kent.
“We were a start-up company and what we liked about ABC Worksafe was that Paul took the time to understand our business model and applied the training programme to meet its needs.
“Paul is very particular and the people he has on his team operate to the same level. That’s very important to us – we do not ever want to risk training integrity.”
The Good Care Group, which has a permanent team of 500 carers providing live-in support, asked ABC to develop a programme that went beyond the basic requirements of the Care Certificate by including CPR. Two clients have since had reason to be grateful.
“We’ve had two carers who have saved lives on the back of Paul’s CPR training,” said Dominique. “But by the nature of the clients we work with, our carers are continually putting into practice all the other First Aid skills and talking regularly to 999 and 111 services.”
Paul, who established ABC Worksafe to deliver common-sense, workplace-based first aid, following a career in the ambulance service, added: “It’s really gratifying when you discover that the training you’ve delivered has made the difference between life and death.
“We’ve worked with The Good Care Group from its inception and seen it grow to become one of the most respected live-in care providers in the UK. We’re pleased to have been able to make that journey with them…a journey that took me to all the way to Spain – somewhere I’d never expected to be delivering first aid.”
"This association was started with a lot of effort from a few local businessmen and has proved to be a very powerful and useful tool for our business. The BHBPA has influence at the top level; when action is needed, the BHBPA gets it done. We are kept in touch with all that is happening on our doorstep and will often act because of what is published in the weekly emails / newsletters."
"“I have belonged to this group since I started my own business, Lea Graham Associates, in 1986. The association has been through several incarnations since then, but its most recent one, BHBPA, is by far the best.
It’s much more than just a networking group, although it is supremely good at that too. BHBPA is inclusive and friendly and acts like a mutual-support society. The events are stimulating, worthwhile and often great fun and I believe most members share this opinion.”"
"Regular, well organised events, excellent updates and information by email along with a warm welcome from the Chair and Coordinator are just some of the positives at BHBPA."
"As the local hospice for the area, it’s great that we receive so much support from the BHBPA. Last year the members raised an amazing £2150 through activities such as Bake Off and the BHBiz Awards. Each well planned members meeting enables good networking opportunities and speakers that are relevant to the present climate and local issues. We are proud to be members of BHBPA."